The retail industry is both the largest source of employment for New Yorkers and the largest source of low wage jobs, which are disproportionately held by people of color, and overwhelmingly women of color. Wages are low, and workers who are "short-shifted" and cannot work sufficient hours do not receive employer-based health insurance and other benefits. Workers are plagued by abusive on-call scheduling and "clopenings," and lack advancement opportunities. Our Work
The Center for Frontline Retail
promotes awareness, leadership, and action to achieve quality employment in the retail sector. Through civic engagement, essential services, and industry research, Frontline grows grassroots capacity to transform retail work.
Frontline builds powerful broad-based coalitions across diverse communities connected to retail workers, who are primarily women, immigrants and people of color, to advance economic and social justice. Our research and advocacy expands public knowledge about the latest trends impacting the quality of retail employment and the lives of retail workers. Through strategic partnerships, we develop innovative solutions to address the most pressing issues affecting workers and their communities.
While Frontline’s objective is structural change, we are dedicated to providing valuable services that address workers’ immediate needs and empower them for industry advancement. Our Career Development courses, resume and interview clinics, and weekly hiring events provide retail workers the education they need to advance along the retail career ladder and attain employment, and incorporate leadership development to empower workers to become civically engaged. Our Health Care Access Program connects retail workers and their families with our health care navigators to identify insurance plans that works for them.
Learn more about our services and advocacy work on our website frontlineretail.org
and our Facebook page